Player Wellbeing Self-Control Tools Philippines

jili 20 Responsible Gaming

At jili 20, we believe that gaming should always be fun, safe, and within your control. This page outlines the tools and resources available to every Filipino player who wants to manage their gaming habits and play responsibly on our platform.

Session Time Limits Deposit Limits Self-Exclusion Option Age Verification Activity Monitoring Support Resources Safe Play Guarantee Session Time Limits Deposit Limits Self-Exclusion Option Age Verification Activity Monitoring Support Resources Safe Play Guarantee

Our Commitment to Safe Play

jili 20 is committedto providing a safe and enjoyable gaming environment for all players in the Philippines. We understand that while most people play for entertainment, some individuals may develop unhealthy patterns that affect their daily lives and finances. That is why we have built a comprehensive set of responsible gaming tools directly into the jili 20 platform, giving every player the ability to stay in control at all times. Our team actively monitors account activity for signs of problematic behaviour and will reach out proactively when concerns are identified. We take our duty of care seriously and work in line with applicable Philippine regulations to ensure that gaming on our platform remains a positive experience.

Deposit Limits

Set a daily, weekly, or monthly deposit cap in Philippine pesos (PHP) directly from your account settings. Once a limit is in place, it takes effect immediately and cannot be increased without a mandatory cooling-off period. This tool helps you keep your spending predictable and within your personal budget at all times.

Session Time Limits

Choose how long each gaming session can last before you receive an automatic reminder or are logged out. Regular breaks are one of the most effective ways to maintain perspective and avoid extended play that goes beyond your original intention. You can adjust your session limit at any time from your profile page.

Self-Exclusion

If you feel you need a longer break from gaming, our self-exclusion feature allows you to suspend your account for a set period — from 30 days up to a permanent closure. During the exclusion period, you will not be able to log in, deposit, or place bets. To request self-exclusion, contact our support team using the email address shown in the footer of this page.

Activity History

Your full transaction and gameplay history is available in your account dashboard at any time. Reviewing your activity regularly is a healthy habit that helps you stay aware of how much time and money you are spending. Transparency is a core part of how jili 20 supports responsible play for Filipino players.

Recognising Problem Gaming

Problem gaming can affect anyone, regardless of age, background, or income level. Being aware of the warning signs is the first step toward getting the help you need. If you recognise any of the following patterns in yourself or someone you know, we encourage you to use the tools available on this page or reach out to a support organisation in the Philippines.

  • Spending more money on gaming than you originally planned, or chasing losses by placing larger bets to recover funds.
  • Feeling restless, irritable, or anxious when you are not able to play, or when you try to reduce your gaming activity.
  • Neglecting work, school, family responsibilities, or social relationships because of time spent gaming.
  • Borrowing money, selling personal belongings, or using funds set aside for essential expenses in order to fund gaming activity.
  • Lying to family members or friends about how much time or money you spend on gaming platforms.
  • Continuing to play despite repeated attempts to stop or cut back, or despite negative consequences in your personal or financial life.

If any of these signs apply to you, please know that help is available. You can contact our support team at any time to activate a self-exclusion or set stricter account limits. We also encourage players to reach out to professional counselling services available in the Philippines for confidential support and guidance.

Age Verification and Player Protection

jili 20 strictly prohibits access to minors. All players must be at least 21 years of age to register and play on our platform, in accordance with Philippine gaming regulations. During the registration process, we collect date of birth information and may request government-issued identification to verify your age before your account is fully activated. If we have reason to believe that an account is being used by or on behalf of a minor, we will suspend the account immediately and conduct a full review. We encourage parents and guardians to make use of parental control software to prevent underage access to online gaming platforms, and to have open conversations with young people about the risks associated with gambling.

Age 21+ Only

ID Verification

Account Monitoring

Family Safeguards

Need Help or Have Questions?

Visit our FAQ page for quick answers, review our Privacy Policy, or check our Terms and Conditions for full platform rules. Ready to play responsibly?